Returns are accepted on unworn items in their original packaging materials within 14 days from when your package was delivered.
***Personalized and custom items are FINAL SALE and not returnable.***
All our items are "made to order" so there is a 15% of purchase price restocking fee for returns and shipping charges are non-refundable. We are not responsible for lost or stolen items while in transit back to us. Returns are processed in 5-7 days after receiving product back.
>>>To make a return<<<
• Contact us at firstname.lastname@example.org
• Items should be sent back in original packaging in padded envelope or box
Any changes to orders or cancellations must be made within 24 hours. Sorry, we cannot make exceptions. If you wanted a rushed delivery time and production on the item has been started, it may not be cancelled.
We will exchange any non-personalized and unworn items if it’s within 14 days of the time you received your order. You are responsible for shipping charges to/from our studio and there may be a re-work fee.
Contact Customer Care at email@example.com for any requested exchanges or repairs.